GMC guidance is clear that if a doctor insists on a copy of the original claimant consent then DWP must provide it. This will indicate when your appointment will be for PIP assessment with questions on mental health. (I got a cancellation) i have ongoing mental health issues heart condition that affects my daily activities such as walking and shopping and (anything strenuous) also struggle with communicating with us can't interact I get severe anxiety . Severity of a mental health condition does not necessarily correspond with the type or dosage of medication that the claimant is receiving. If the HP notices that a claimant is covertly recording their consultation, the restrictions above should be explained to the claimant. 1.3.9 APs may receive referrals from DWP for claimants who have a condition which means that they need additional support from DWP and the AP during the PIP application process. Check if youre eligible for PIP. 1.4.12 Should harmful information other than the claimants condition be present either contained in supporting evidence or identified at a face-to-face consultation this should be recorded separately on the harmful information note (PA7) or within the harmful information screens in the PIPAT or PIPAT mobile and clearly marked as harmful. Therefore, consent to inform the GP of the unexpected finding should be obtained from the claimant. You should explain the following: These general PIP assessment tips will also help you: We recommend that you record the audio for your face-to-face PIP assessment. Should the AR1 be subsequently received by the DWP, it will be tasked to the document received work queue for the appropriate AP. 1.15.17 Where a claimant has an appointee, this will be flagged in the initial referral to the AP. If the data is sensitive/ special personal data, UK GDPR sets a higher standard for consent which is explained further below (paragraph 1.15.5). Care should be taken, as always, to avoid creating stress or anxiety for the claimant. HPs are expected to use their professional knowledge, skills and judgement to determine what questions are appropriate to ask about treatment. HPs should be mindful that young people are encouraged to be positive about their health condition or impairment and to focus on what they can do, rather than what they cannot. The HP should always ask if there is anything else that the claimant wishes to say before concluding the call. 1.2.1 The HPs role is to assess the overall functional effects of the claimants health condition or impairment on their everyday life over a 12 month period, using the assessment criteria. 1.6.58 Upon prior request, providers have the facility to audio record telephone and face to face consultations. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead this is a walk through of what happened in my recent telephone pip ( personal independent payment) assessment review and what questions been asked and how . 1.8.5 Before selecting a descriptor, the HP must consider whether the claimant can reliably complete the activity in the manner described in the descriptor, taking into account whether they can do so: 1.8.6 The HP must also take into account that most health conditions or impairments can fluctuate over time. This is to ensure the safety and privacy of staff and other claimants. As it is probable that the peripheral neuropathy was due to diabetes he did not have to fulfil the 3 month qualifying period for either component as it would be considered he was suffering from substantially the same condition. It cannot be assumed that in an individual case consent has been given or that consent previously given remains valid. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. 25p per mile) to help towards fuel. 1.4.5 The HP should consider the most appropriate evidence for the case under consideration. Information about variability is crucial in assessing the functional effects of the claimants condition that apply on the majority of days and whether someone can carry out activities reliably, bearing in mind that advice will need to consider the impact of conditions over a year-long period. The healthcare professional to be a specialist in mental health. This part of the assessment is an opportunity for you to explain your needs face-to-face. If a claimant can handle a toothbrush, it is unlikely they cannot handle kitchen cutlery. If help is given from another person, the HP should record the type of help, why they need help, who gives it, how often and for how long. This means that we may include adverts from us and third parties based on our knowledge . The DWP will use evidence from the. Will I need a Work Capability Assessment to claim benefits? These kinds of professionals ensure that those requiring help and assistance from the Government are able to get it and play a key role in the health system. Low mood and paranoid feelings were a significant feature of her schizophrenic episode. 1.5.6 For cases where there is marked inconsistency, the claimed level of disability is unexpected based on the available evidence, or it has not been possible to gain sufficient further evidence, a consultation will be required. We explain the following: Firstly, you shouldnt expect the PIP assessor to be favourable towards you. 1.8.20 The consultation report is primarily for CMs, but the claimant has a right to see it and can request a copy from the DWP. If the claimant agrees, the HP should complete and send the relevant referral form to the claimants GP, and give the claimant a copy. 1.8.2 Copies of all the forms are provided separately. Babyroobs is right they are turning down more than they award at the moment so just be prepared to make a mandatory reconsideration. It is important to understand that more than one of these time frames for fluctuation may apply to an individual claimant. The physical examination will make you engage in physical movements to show if you are capable of moving some limbs. any advice how it will begin , i am a mental health patient and suffer from osteoarthritis and fibromyalgia..i am shaking from fear and anxiety i cannot even write properly . How do I manage my money if I have to go into hospital? The investigation has compiled evidence from more than 20 disabled people who have contacted . 1.15.9 Depending on how it is worded, consent may only cover a particular stage in the processing of a claim, and thus fresh consent may need to be sought. the evidence that underpins the HPs advice can include: the HPs knowledge of the disabling effects of the medical conditions. This free money management tool is specifically for people on Universal Credit. The duty of confidentiality continues after the death of an individual to whom that duty is owed. This is very important if you are assessed on a better day. For all incoming calls the callers identity must be verified. UNLAWFUL AND HUMILIATING PIP TELEPHONE ASSESSMENTS We've looked at almost 400 responses given between June and November in our ongoing PIP telephone assessment survey. 1.6.25 The typical day is a tool used to explore the claimants perception of how they manage their daily living, and the nature and extent of the functional limitations resulting from their health condition or impairment. Personal Independence Payment (PIP) is a benefit for working age people who have a disability or long-term health problem and have difficulty or need help with daily living activities and/or getting about. There are several things to remember during your PIP assessment. The HP must acknowledge that they have considered all the available evidence when formulating their advice. To get the PIP, one has to fill out a form. Prepare adequately with our free PIP assessment tips guide. Where cognitive difficulties are a common symptom of a relevant condition, these should be assessed. Anyone making a request must be advised that requests for information should be made to the DWP. 1.4.16 HPs should identify who they are and the purpose of the call. 1.10.5 The HP should clearly outline their reasons for selecting the no review required option using the free text box for example, the claimants level of functional ability is stable and will not improve or deteriorate in the long term or the claimant is due to undergo surgery and it is likely they will no longer experience their current functional limitations in X months.. If Providers are required to gain consent, claimants do not have to write the consent statement in their own words; Providers can use their own words. How do I pay for private treatment and therapy? His diabetes was not well controlled and he had become depressed. The HP must quantify the proportion of good days to bad, for example if the claimant has epilepsy it is a question of the type, frequency and after effects of the seizures. Its essential to be aware of the PIP descriptors as this is what they will base their decision on. Before your PIP assessment, you should plan your journey to your assessment centre. It is also recommended that the HPs could also consult with clinical coaches or other experts prior to the assessment for advice and support on how conditions present and how this might affect function. 1.15.18 A consultation cannot go ahead if the appointee or their representative does not accompany the claimant. In the PIP journey, such claimants are considered to require additional support from DWP and elements of the PIP claims process have been adapted to provide further support for this group. 1.13.5 Where consideration of supplementary advice results in the HP changing their previous advice to the DWP, this should be clearly flagged. Dont include personal or financial information like your National Insurance number or credit card details. HPs may be able to observe relevant aspects of the claimant's appearance for example how well kempt they are and whether they look under or over weight, during face to face consultation. PIP telephone assessment questions was created by drummer53 I have a telephone assessment tomorrow and I've been through all the guides but can find anything about what to expect in a telephone assessment, like what questions they ask or how they trip you up. contacting the claimant by telephone for further information. 1.10.1 The HP will be asked to provide advice on when it would be appropriate to review the claimants claim to PIP. We have come across some bad results from telephone assessments particularly on Mental Health descriptors. When making contact with that professional by telephone, the HP must make it clear if they do not hold consent from the disabled person to permit disclosure of information about their condition and explain the provision for third party claims under the SREL. The mental function assessment will be specific to your situation. The professional will then send it to DWP to check if you are eligible for the benefits. You may be asked to provide medical evidence as to why you cant attend the assessment centre. PiP phone call - gave no points for mental health was created by Danielle. Where there is clear and current evidence of a claimants functional examination findings in a particular area, HPs do not need to conduct an examination of that area. Helps you take control of your household spending. However, from May 2021, face-to-face assessments have been gradually reintroduced. Am I eligible for Employment & Support Allowance (ESA)? 1.6.17 All current medication, including over-the-counter medication, should be recorded in the report, unless it is fully documented on other evidence in PIPCS. You can request a copy of your report once the DWP writes to you with a decision. Once good diabetic control was maintained his mental health condition improved so he was not entitled to either component. They will discuss your capability to do daily tasks with your disability, illness or health condition. 1.6.7 Throughout consultations, the HP should: use clear language that the claimant will readily understand, for sighted claimants, during face to face assessments, body language should be positive for example, sitting to face the claimant, maintaining good eye contact, nodding to indicate understanding of what is being said and leaning forward towards the claimant from time to time, when recording information on any computer systems, the HP should ensure that they look up frequently from the screen and maintain eye contact, for blind and partially sighted claimants, the HP should explain what they are doing at each stage of the assessment. The damning report conducted by the Public. Failure to provide this may result in the advice being returned for clarification or rework. 1.4.6 DWP has 3 standard pro forma for use in seeking evidence in writing from (a) GPs, (b) hospitals and (c) other professionals. Such examinations should be tailored to the individual claimant and will vary depending on the nature of the disabling conditions present. A snapshot view of the claimants condition on a particular day at a particular time is not an adequate assessment. 1.9.9 After the CM has decided on their chosen descriptors and determined entitlement, they must select the most appropriate award type and duration. This information should be included in the assessment report provided to DWP or via the PIPAT. it ws rebooked for tomorrow. He requires significant support from his carer and his needs are only likely to increase due to the progressive nature of his condition.. 1.4.18 APs are responsible for making payments for GP factual reports (GPFRs) where they have sought them, with the DWP reimbursing them the fees paid. The advice given by the HP on prognosis will help the CM decide on the type of award. Daisy2016 Forumite. The copy of the evidence or HP notes from the evidence should be sent to the CM with the completed report. 1.9.5 The advice should take into consideration that even though in some conditions there may be no expectation of improvement of the underlying condition, it may be possible for the claimant to adapt given sufficient time or with appropriate treatment and/or support, thereby reducing the effects on functional ability. 1.7.6 The DS1500 is the preferred medical evidence for a DWP SREL claim. If the diagnosis is unclear the HP should record the condition as described by the claimant describing the symptoms, rather than trying to guess at the underlying pathology. The healthcare professional will ask you questions and note down your answers. 1.6.10 Throughout the consultation, HPs should be evaluating what they are being told and checking whether the evidence is consistent. You can learn more about these PIP medical assessments with questions on mental health by buying this book on this website. Exceptionally, an appointee may also feature where a claimant is physically, but not mentally impaired, for example, if they have had a stroke which has resulted in a significant impact on their functional ability. 1.8.16 When a third party provides evidence for example, a carer or health professional the HP should evaluate the strength of the opinion being expressed. 1.7.10 SREL referrals will not contain the claimant questionnaire due to the need to process claims quickly. The HP should use the free text box to clearly describe why they have selected the review point and the potential change to the claimants level of functional impairment that may lead to a review being necessary. Getting the right support can mean that we won't face a financial . PIP can be paid to those who are in full or part-time work as well as those out of work. You are most welcome to join today! When weighing up the evidence, it is important to highlight any contradictions and any evidence that does not sufficiently reflect the claimants health condition or impairment or the effect on their daily life. If the health professional involved in the claimants care remains unwilling to provide the information, an appropriate alternative person - for example their consultant - should be telephoned. How do I manage my money if I have mental health problems? The health professionals will be reviewing your PIP form once you reach the assessment centre. 1.6.63 If it is only the claimants personal data that is being recorded then there are no restrictions on the use the claimant can make of the recording. 59% of people said that the assessor did seem to have read their form She both reassured us that she had and also seemed to understand what has been written in the form. The HPs evaluation could include the level of expertise of the individual offering the opinion; their direct knowledge of the claimants health condition or impairment; and whether it is medically reasonable. you only attempt a journey during quiet times of the day - for example, when the shops aren't busy or there's less traffic on the road. . Once you have completed and sent your PIP form back to the DWP, you will receive a letter acknowledging they have got your claim. Vous pouvez galement trouver l'heure de travail et la carte sur la carte de . 1.6.22 If the HP identifies inconsistencies between work and information on the claimant questionnaire, the HP should question these inconsistencies and document the response. We have translated the site; would you prefer to read in Welsh? Therefore absence of medication does not automatically mean that the health condition is not severe. Where can I get support for my mental health? PIP pretty much does not care. HPs should ensure that this does not create an unfair perception of the young persons abilities and the impact of their health condition or impairment. Can I claim Welfare Benefits if Im living with a mental illness? Confidentiality is breached when one person discloses information to another in circumstances where it is reasonable to expect that the information will be held in confidence. If you take someone with you to the assessment, they can also claim travel expenses if they travel with you. This assessment is also not depending on your medical treatments. In such cases a short award period with no review required should be advised. He is aged 16 and attends a supported education centre where he is learning independent living skills and undergoing travel training, with the hope of attending college in the future. 1.9.7 Age is not a medical cause of incapacity but it can be an indicator of disease progression. 1.10.4 The following are illustrative examples of when it may be appropriate to advise no review required: no review required His learning disability has been present since birth and his functional limitations are unlikely to change now. She is under the mental health team who are treating her with combination therapy, including several medications and psychological therapy. 1.7.18 If there is insufficient information in the claim file to confirm terminal illness and consent is clearly indicated on the file, the HP should telephone the health professional such as a GP or hospital specialist identified by the claimant in PIPCS. 1.6.41 Some examinations for example, of the lower limbs might be carried out with the claimant reclining on an examination couch. You can learn more about autism in affected people by buying this book here. 1.2.5 If the Provider or HP has any concerns about the claimant or those who are within their care, in all cases, they should direct their concerns to the appropriate agencies, healthcare professionals and services who may provide further assistance to the claimant. These kinds of payment are given by the PWD to the people who are suffering from a long time illness or some physical disability to support them with their daily lives. Where an appointee has been nominated to represent the claimant, the claimant must not be instructed to attend a consultation by the AP. After that, the people in charge would see if you are eligible or not to get PIP. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gov.uk. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Your assessment centre might ask you for a letter from your doctor or other evidence that you need an alternative location for your assessment. Consent may need to be obtained at other points during the examination as the HP should explain throughout what they are about to examine. The physical exam will only involve you performing simple movements, if relevant to your condition and within your capabilities. In such cases the claimant may not be able to give an accurate account of their health condition or impairment, through a lack of insight or unrealistic expectations of their own ability. Using the information available to them, HPs will need to consider the most appropriate approach to completing the assessment for these claimants, be that paper based review or consultation. Where the claim has been made by a third party, the HP should contact the third party, rather than the claimant as the claimant may not be aware of their prognosis. 1.9.8 Advice on prognosis must be fully explained and comprehensively justified. It's not based on the condition you're in or the medication you're taking. Safely: Can you do the activity without causing danger to yourself or someone else? Procedures to follow and sources of support and guidance should be covered in HP training. You need to tell the private assessment provider why you cant attend your appointment in an assessment centre. Dont worry we wont send you spam or share your email address with anyone. If they feel confident doing this and it would be in line with the consensus of medical opinion, then a paper-based review may still be possible, referring to such in the summary justification. The consent process above should be followed. The age of the evidence should also be considered in deciding whether it is relevant to the claim. However, it should be noted that the named appointee, be this a corporate or individual appointee, can nominate another person to represent them at any consultation. If the information is available, the CM will transcribe the decision and any justification, word for word, into the medical evidence screen of the PIPCS. The fact that consent has been given (or not) will be made clear in the referral from the DWP and APs should always check that this has been provided. 1.14.3 In some cases, however, a fixed term award of PIP may have been given where it was anticipated that there would be an improvement in the claimants functional ability (for example due to treatment), but where, following the PIP award ending, the claimants needs either continue, or increase. 1.7.15 If the claimant is already in receipt of PIP and the case has been referred under SREL as a change of circumstances, the HP must include an indication of when the claimant first became terminally ill. Failure to provide this information may result in the advice being returned for rework. If this is not feasible for example, if the consultation is carried out in the claimant's own home the HP should make a note of the circumstances and carry out such assessment as they can while the claimant is sitting or standing. For example, you can request: If the location of your assessment is more than 90 minutes away by public transport and you have difficulty travelling long distances, you might be offered an alternative site. If evidence is returned to the AP in error, it should still be forwarded to the DWP for scanning. Where can I get support for my mental health? Contact a Welfare & Benefits Advisor if you need additional advice or support. 1.4.2 If a consultation has already been arranged and, following receipt of further evidence, the HP concludes that they can now advise DWP on the basis of paper evidence, the consultation should be cancelled. In the case of sensitive/special information, the claimant must be fully aware of the nature and content of the information being processed. You will need to contact the assessment provider and request a home assessment. im glad so many people have been awarded pip,but to me mine was and still is depressing,i had my phone assessement on the 27th of january,ive had my condition still july 2020,my condition is osteoarthritis in both hips,i have lld,and these conditions affect my knees,groin,lower back,and basically pain all the way done to my ankles,i have to use 1.1.2 The benefit is not means tested and is non-taxable and non-contributory. 1.10.3 In the following instances it would be appropriate to recommend an ongoing award: where the HP considers there to be no likely change to the functional impairment, where the claimant has functional impairment which is not likely to substantially change in the long-term, allowing for short-term periods of functional change in the case of fluctuating conditions, where the claimant has very high levels of functional impairment in both daily living and mobility components likely to reach the threshold for an enhanced/enhanced award, and in which their needs are only likely to increase, such as with progressive conditions.
