My tickets are in The O2 Venue App, what does this mean? I purchased tickets for a concert back in February. Show the ticket in the App at the entrance and get them scanned to enter. Theyll just have to create an AXS account to claim their tickets. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? What if my guests arrive at different times? If they already have an AXS account set up the tickets will go in their account automatically. Click the Sell button next to the event in your AXS Account. Sorry we couldn't be helpful. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Show the tickets on your phone for everyone in your group. Select the tickets to transfer and enter the recipient's information. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. After the switch, you will enter the email address you use to access the community in order to reset your password. and our Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Stubhub tix not transferred to AXS acct, show is tonight This will bring you to the page to confirm the correct email associated with the order. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. We are changing the way you register and sign-in to the StubHub Community. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. If you do not currently have an AXS account you will be instructed to create one during your purchase. What is transfer? Tix originally purchased Spring 2020, was postponed until today 7/31/21. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). They assured me that the tickets would be transfered once they got ahold of the seller. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Did you find it helpful? Do you know what number you used to contact AXS? Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Press question mark to learn the rest of the keyboard shortcuts. Tap Tickets Tab (pull down on the screen to refresh if necessary). 2023 This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. After the switch, you will enter the email address you use to access the community in order to reset your password. No. Go into the app, look at the ticket. The event staff will scan this digital barcode to let you and your party into the event. Updated a few days later TL;DR: Call the merchant that issued the tickets. AXS Mobile ID allows for convenience, flexibility and security. I purchased 2 tickets through stubhub January 2020. How far in advance can I access my tickets? Browse your upcoming events and tap the ticket icon for the game or event you would like to send. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. You also have the option of transferring and listing your tickets for sale prior to the event. If you already have an AXS account, the tickets will be transferred to your account automatically. Present the scannable QR code at the door for entry to Toyota Center. [deleted] 1 yr. ago. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Third-Party Resale Tickets: Everything You Need to Know. Help us improve this article with your feedback. As an event draws closer, venues generate the barcodes for each ticket. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Bought ticket and then they weren't available from the seller. Click the 'Transfer' button and your guest will receive a notification via . On the review page, click the Transfer button to send the tickets. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. We bought the tickets through AXS and we have no clue how to sell or transfer them. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. When your tickets sell, youll receive an email informing you of the sale. Is there any way to get any assistance? If your friend already has an AXS account, the tickets will be transferred instantaneously. Then when it sells and you are paid, you transfer it using the app. I was never able to get ahold of SH again. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Tap the gameyou are attending tap View All to see more games. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. After completing the account information, you may buy, sell or manage any seats in your account. Its up to you! Never. Did you find it helpful? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You should see something to transfer. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Sign in or create an AXS account. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. AXS Mobile ID allows for convenience, flexibility and security. Your tickets will no longer be listed for others to buy. Create an account to follow your favorite communities and start taking part in conversations. AXS handles payment and delivery so buyers and sellers never interact with each other. A full-service national event ticket marketplace. It depends. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Cookie Notice When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Sign into your AXS Account and click Listings. There is no fee for transferring seats and you are allowed unlimited transfers. Cookie Notice Here's how it works: Click the Transfer button next to the event in your AXS account. All Rights Reserved. Your AXS Mobile ID ticket will now show up. The Fox Theater Foundation. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. When I sell tickets, do I have to deal with the buyer? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Now we just want to get rid of them ugh. When its time for the event, they can open the app to show their tickets on their phone. Use the same email you use on StubHub. How do I accept my Mobile Electronic Transfer tickets using the MLB Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. What are my options here? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Click the Sell button next to the event in your AXS Account. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Solved: Mobile Tickets Have No Barcodes - StubHub Community I tried calling axs.nobody was home. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Can seats be transferred to someone who doesnt have an AXS account? They should be able to tell you if the tickets are active. On the Review page, click the List Tickets button to finish. I purchased tickets for a concert back in February. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Flew in for this show. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. When I buy tickets, do I have to deal with the seller? Its up to you! How do I accept and access tickets sent through AXS?

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