We have made changes to keep employees safe so response and call times may be longer than usual. Report Downed cable line | Xfinity Community Forum Here is a list of frequently requested telephone numbers: Cable. Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? If youve got a free afternoon, you can run the cable yourself and save some money. Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? Thank you so much for contacting our Xfinity Support Team over Reddit. Comcast does not do tree trimming. I can't get into my property because the line is blocking the drive way. Before contacting them, items GetHuman3339193 may need: Name on account, Billing Address, Last four of social security, and Account PIN The issue in GetHuman3339193's own words Request Xfinity Quote Call 1-865-500-4995 Comcast Business Services in East Lansing, MI. Then Call Us. Sound the horn, roll down your window and call for help. The channel and its live streaming world news is available . You have to sign up for gig service and sign a 2 year contract first. They have been hanging very low for over a year. How do I report an above ground cable down? : r/Comcast_Xfinity - reddit A recent storm brought down a tree which took down one of the above ground cables by my house. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Xfinity Outages | CableTV.com Occasionally there is a mix up and Comcast forgets to bury the drop. Sky News is a British free-to-air television news channel and organisation. If you receive overhead electric service, your electric system con- sists of the following: 1. 115.124.120.233 We truly appreciate you taking the time to reach out to let us know about a downed wire. Eastand Royal - Vice President of Customer Experience - LinkedIn Contact Customer Service at (800) 391-3000. and our Cookie Notice Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. -ATTU-verseCare. Repairing damaged wiring is easy and it can save you time and money, but care must be taken any time a soldering iron is used. Electric Lines that run from the utility pole to your residence. Curious how long a ticket will languish in the system now until a person gets in touch again Hello and Happy Thursday, Suzanne! Adding to this post, because the instructions didn't say to wait for a response when using the private message option. Manage day-to-day operations for call center ensuring meeting all department key metrics (i.e. They can be reached by dialing 1-800-837-4966 Sun-Sat 12:00 AM - 12:00 PM Local Time or via the link provided. I really appreciate you being a member of the Comcast Family! Hope this helps you out. If the IP address resides on the Comcast network. Please send us a PM with your first and last name, as well as house numbers to your service address. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. Comcast: Cable wires are hanging very low across our - GetHuman Ask for the Comcast liason. Report A Downed Line. Comcast landlines are being used by homes and businesses alike. I also appreciate you taking a moment out of your day to reach back out to our team! To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. Where or how can I report this? Call 800.288.2020. Do what's best for your business. Click Continue. You will need to contact a tree trimming service yourself. The customer/owner is responsible for installing, maintaining and repairing all equipment beyond theservice connection point except for the electric meter. Exposed Line/ Wire - How To Report & Things To Know From AT&T We can assist you with getting a ticket opened to let our amazing local team know. Type your message in the text area near the bottom of the window. Then, call PG&E at 1-800-743-5000. Lafayette, AT&T Community Specialist 1 0 C Carlosifernandez New Member 2 Messages Please help before someone gets hurt. Provide your account info and say, Line is down., Dont have AT&T service? The only option appears to the the Xfinity Assistant bot, which asks me to sign in. Question: Does Comcast Hve To Repair A Cut Cable Line Downed power lines and safety after a storm - CenterPoint Energy The tubing will start to shrink almost right away. How to stay in touch with Verizon during an emergency I have a downed wire in the middle of the street. Report a downed power line - Pacific Gas and Electric Company Write your 17-digit account number on the "For" line of your check or money order. Then, to let us know why you're calling, say Line is down.. A drop-down list appears. Wireclub Review Step-by-step Wireclub Login Process 2023 | SDA Studio Kft. What to do if you see a downed power line - Pacific Gas and Electric Comcast Phone Number | Call Now & Skip the Wait - GetHuman Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window Press Enter to send it. Low hanging main line cable | Comcast Business Support Community There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. A drop-down list appears. Internet Security with Xfinity - Report Abuse Jul 2007 - Sep 20169 years 3 months. How do I get Comcast to fix a cable line? - MetaFilter Another option is calling the power utility since its their pole and Comcast isnt maintaining their infrastructure on the pole. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap. Throughout our history, DISH has always put customers first. Press Enter to send it. Do not send the firewall logs as an attachment. Let us know. It is to be expected when weather conditions are severe. Downed Wires | Baltimore Gas and Electric Company There appears to be no other way to contact comcast/xfinity. Wires down in your yard: Who is responsible? - ABC27 New comments cannot be posted and votes cannot be cast. You aren't allowed to. how do i report a downed comcast line? - tourdefat.com Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. Hello @ryanray.rr81 and thank you! How do I report a downed telephone line? Search accounts based on account number, or chat online. I am a bot, and this action was performed automatically. Like. I even have filed complaints and I encourage others who have skilled the same or comparable things to additionally file complaints. Click Continue. By selecting Accept all, you consent to our use of Cookies. Call our Outage Reporting Line, 1-888-LIGHTSS (1-888-544-4877) and select the option to report a downed power line. 7 years ago. I am at a loss. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just select Xfinity support and you will be able to speak with the next available specialist. Full special report: Alex Murdaugh found guilty in murders of wife and son it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) Report it online using Xfinity Assistant. I am an Official Xfinity Employee. It's not the power line and I don't think it's the regular cable either because there's no service outage. Talk to Us. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. Contact Us | Comcast Business Support You may have to enter a lot of personal information to get connected, including your ZIP code. Let us know if you find downed or uncovered wires or cables in your area. We appreciate you bringing this to our attention and our team is here happy to look into securing the downed line. With our new Xfinity support chat, you do not need to input the name of a person. the chances of Comcast having their act together enough to even . For immediate assistance, check out the Xfinity Assistant. Click the direct message icon, Click the "New message" (pencil and paper) icon, In the 'To' line, type "Xfinity Support" there. I called 800-288-2020 and was told to call Risk Management at 800-894-0374. Where on your property are the lines down on and would you consider them a safety hazard as of now? We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Make sure you are signed in with your Xfinity credentials. I have a downed wire in the middle of the street. I am liable if someone were to get electrocuted from my fence as it is your wire which has been hanging down for months now. That legacy of commitment to customer service continues throughout this pandemic as DISH has taken active steps to maintain your ability to sign up for DISH service and protect you and your family during technician visits and in the DISH installation process. Here are the steps: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list, Type your message in the text area near the bottom of the window. if the line is damaged, to reconnect service they'd probably be running a new line anyways. For more information, please see our Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Type a message to let us know what your issue is. I really appreciate you being a member of the Comcast Family! .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just want to report a down power line due to the storm and it wont let me how can I do that?. To qualify for the credit, customers must: 1. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. We have made changes to keep employees safe so response and call times may be longer than usual. I was able to use the support chat to talk to ComcastAirelle who said they would put a ticket in and that I should hear back in a few days and they would follow up with me too. Can you direct message your name and address? up. Verizon Business customers. Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Sky News is distributed via an English-language radio news service, and through online channels. I am a bot, and this action was performed automatically. Reporting A Downed Dangerous Pole | AT&T Community Forums How do I report this? For your safety, do not touch or move the downed line. Yes, Comcast will come to your house to install the cable lines and equipment to your home. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Contact Us | Comcast Business Support Discussion. Xfinity Status Center - Check for Service Outages In Your Area The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. Privacy Policy. Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. Their credit are expensive and for them to delete for no reason given is full fraud and Theft. @XfinityThomasChow long does it take for someone to reply? While 800-934-6489 is Comcast's best toll-free number, there are 14 total ways to get in touch with them. A drop-down list appears. Service Status Center | Comcast Business Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. New comments cannot be posted and votes cannot be cast. Thanks. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Report a downed power line If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. ARA - Utility Regulation - Houston Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Genius. It has been severed months ago and left hanging. We have made changes to keep employees safe so response and call times may be longer than usual. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Reporting this to comcast seems to be a problem. 1. Report downed power lines at 713-207-2222. What you need to do: File an informal complaint against Comcast on the FCC's public website by following the instructions here. Asking on behalf of my place of business. How do I report a downed telephone line? | AT&T Community Forums Cloudflare Ray ID: 7a2ad44e3df86ef8 View the Xfinity outage map and find out when an area will be back online. We've had a downed wire touching our building for about two months at this point. Please send us a direct message to "Xfinity Support" with your full name and address. I'm sorry you've had this experience with reaching out to fix this line, u/KennyLog_Ins. You can contact 811 to get utility lines marked. to Call your mayor's office. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I called on 7/20/21 to report this issue and no-one has been to fix the wires. It's a hazard to pedestrians and vehicles! Why is my Xfinity Cable box stuck on boot? Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. https://corporate.comcast.com/stories/meet-our-digital-care-team.
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